Forms (WhatsApp Flows)
Screens with fields the customer fills in without leaving the chat. You send them from a bot, a template or a campaign.- Create one from a template: contact, appointment (date and time), lead, survey, NPS, complaint with photos, sign-up, quote or blank.
- Or sync the ones you already have in WhatsApp Manager.
- The editor offers text blocks (headings, body, rich text) and fields (single line, multi-line, options, dates, files and more).
Catalogs and products
Group your products into catalogs you can share over WhatsApp. Link a catalog to a Meta catalog to sync it with WhatsApp. In Commerce you control, per number:- Cart: lets customers add products and send an order.
- Visible catalog: shows the shop icon and the catalog on the profile and in chats.