> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apyconnect.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting started

> From zero to your first handled conversation: connect a channel, set up your inbox and invite your team.

In a few minutes you'll have ApyConnect ready to receive and respond to messages.

<Steps>
  <Step title="Create your workspace">
    When you sign up you create a **workspace**: the place where your channels, contacts and team live. You can have more than one (for example, one brand per workspace).
  </Step>

  <Step title="Connect a channel">
    Go to **Channels** and connect the first one: WhatsApp, Instagram, Facebook Messenger, Telegram, email or a web chat for your site. Follow each channel's connection wizard.

    <Note>Connecting a channel only creates the channel. It doesn't receive messages yet until you assign an inbox to it (next step).</Note>
  </Step>

  <Step title="Assign an inbox to the channel">
    Each channel delivers its messages into an **inbox**. From **Channels**, use **Assign inbox** to choose an existing one or create a new one. From then on, that channel's messages arrive in that inbox.
  </Step>

  <Step title="Invite your team">
    In **Settings → Members**, invite your teammates by email and assign them a **role** (which defines what they can do). See [Team and roles](/en/analisis/equipo).
  </Step>

  <Step title="Go “On Queue” and respond">
    In the top bar, switch your status to **On Queue** to start receiving conversations. When one arrives, you accept it and respond from the [inbox](/en/guias/inbox).
  </Step>
</Steps>

## Next steps

<CardGroup cols={2}>
  <Card title="How it all connects" icon="diagram-project" href="/en/guias/conceptos">
    Understand channels, inboxes, queues and agents.
  </Card>

  <Card title="Working conversations" icon="inbox" href="/en/guias/inbox">
    Accept, respond, leave notes and close in an orderly way.
  </Card>

  <Card title="Contacts (CRM)" icon="users" href="/en/crm/contactos">
    Get to know every customer and unify their channels.
  </Card>

  <Card title="Invite and grant permissions" icon="user-group" href="/en/analisis/equipo">
    Roles and what each person can do.
  </Card>
</CardGroup>