> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apyconnect.io/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp forms, catalogs and orders

> In-chat forms (Meta Flows), product catalogs and the orders that come in through WhatsApp.

All of this lives inside each number, in **Channels → your WhatsApp number**.

## Forms (WhatsApp Flows)

Screens with fields the customer fills in **without leaving the chat**. You send them from a bot, a template or a campaign.

* Create one from a template: contact, appointment (date and time), lead, survey, NPS, complaint with photos, sign-up, quote or blank.
* Or sync the ones you already have in WhatsApp Manager.
* The editor offers text blocks (headings, body, rich text) and fields (single line, multi-line, options, dates, files and more).

## Catalogs and products

Group your products into **catalogs** you can share over WhatsApp. Link a catalog to a Meta catalog to sync it with WhatsApp.

In **Commerce** you control, per number:

* **Cart**: lets customers add products and send an order.
* **Visible catalog**: shows the shop icon and the catalog on the profile and in chats.

## Orders

Orders your contacts place from WhatsApp catalogs show up in **Orders**, linked to their conversation.


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