> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apyconnect.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Telegram

> Serve your customers on Telegram with a bot.

On Telegram you serve customers through a **bot**: your customers message the bot and the conversations arrive in your inbox.

## Before you start

* A Telegram account to create the bot.
* The bot's **token** (provided by Telegram's official assistant, **@BotFather**).

## Steps

<Steps>
  <Step title="Create the bot in Telegram">
    In Telegram, open **@BotFather**, create a new bot and copy the **token** it gives you.
  </Step>

  <Step title="Connect it in ApyConnect">
    In **Channels**, choose **Telegram** and paste the bot token.
  </Step>

  <Step title="Assign an inbox">
    In **Channels**, use **Assign inbox** to route its conversations to the inbox you choose.
  </Step>
</Steps>

<Tip>
  Share your bot's link (`t.me/tu_bot`) with your customers so they can start messaging you.
</Tip>
